Water / Sewer

Water and Sewer Usage Rates are double for those living outside the municipality. All customers (residential, industrial, and commercial) pay the same water rate. New rates became effective on July 1st 2019.

The Village of Alamance’s Official Utility Payment Location is conveniently located at the Town Hall, 2874 Rob Shepherd Drive, Burlington, NC 27215.  A payment made at this official location will be applied promptly to your utility account next business day. Other forms of payment may take several days to be applied.

For Questions or more Information

Nick Farmerie, Town Administrator
Phone: (336) 226-0033
Email +

Pay Online +

Pay in Person
2874 Rob Shepherd Drive
Burlington, NC, 27215

Mail Payment
Village of Alamance
P.O. Box 96
Alamance, NC 27201

*Include account number / street address with payment

Cotton Divider


Duke Energy

Home Service: 800.777.9898
Business Service: 800.653.5307
Report a Problem: 800.769.3766

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Natural Gas

Piedmont Natural Gas

Start / Stop Service: 1-800-752-7504
Emergency Number: 1-800-752-7504

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Need Help?

If you can’t find what you are looking for or need assistance give us a call at (336) 226-0033
or email us as we are happy to help!