New Online Payment option

Xpress Bill Pay

xpress-bill-pay-how-to

We have partnered with Xpress Bill Pay, the premier provider for online payment systems. Our new online payment option saves you time and gives you more flexibility in how you pay your bill.

If you have an internet connection and an email address, you can now pay your bill online! It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.

 

Register for a new account at xpressbillpay.com.

Once you sign up for online bill payment, you will get a secure password to access your personal account.

Instructions for New Users | PDF

Have an Account?

Let’s Get Started!

Step 1. Every month we’ll send you a reminder email to let you know when your bill is online.

Step 2. Visit VillageofAlamance.com and go to Online Bill Pay. Select Xpress Bill Pay to be redirected to login to your account. Or — go directly to xpressbillpay.com and sign in to your account to view your bill.

Step 3. Select a payment type — credit card, debit card, or electronic funds transfer — enter the requested information, and you’re done!

It’s that easy, and it only takes you a few minutes.

Already signed up? Sign in to your account here
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Q&A

Does it cost anything to sign up for online payments?

No. It’s free to sign up for online bill payment and to use the Xpress Bill Pay service.
However, some billing organizations charge a transaction convenience fee.

What is Xpress Bill Pay?

Xpress Bill Pay is the company we have partnered with to handle our online payments. You access your account from their website, xpressbillpay.com. Learn more about Xpress Bill Pay here

What payment choices do I have?

You can pay with a credit or debit card or transfer funds directly from your checking account (aka eCheck).

What will my bill look like online?

We try to make the online bill display similar to your paper statement so you’ll find it easy to read your bill on a screen.

invoice-xpress-bill-pay

What other information is available?

You can view up to two years’ history of your account online, so you can compare your current bill to a previous bill.

Do I need to pay my bills from my computer?

Not at all. You can pay your bill from just about anywhere via computer or mobile device. All you need is access to the internet through a web browser. You then log in to your account using your email address and password or sign in using our mobile app. No need to worry about late payments if you’re out of town when your bill is due.

How do I know the payment went through?

After you complete the transaction, you can receive an email receipt to confirm that your payment went through.

Is my information safe?

Absolutely. All the transactions are handled on secure servers. As long as you don’t give out your password, only you will be able to access your account. Plus, your personal information or email address will not be sold or rented to third parties for marketing purposes without your permission.

Learn More and Connect

Need Help?

If you can’t find what you are looking for or need assistance give us a call at (336) 226-0033
or email us as we are happy to help!